Sunday Spark 204 ⚡

How Leaders Really Rise: Execution, Mindset & Customer Obsession

How Leaders Really Rise: Execution, Mindset & Customer Obsession - Sunday Spark Newsletter

Step into a world of endless possibilities with this week's edition of Sunday Spark! We're here to light up your entrepreneurial spirit with the latest insights, resources, and inspirations. Let's explore what we have in store for you this week:

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Video of the Week

99% of Leaders Think Like This | Ex-Nokia CEO on What Really Gets You Promoted | FWS 75

This podcast with Shiv Shivakumar—ex-CEO of Nokia, PepsiCo, and Aditya Birla Group—distills 40 years of corporate wisdom into practical lessons on leadership, mindset, and growth. From turning Nokia's battery crisis into a PR win with SRK to explaining how Gen Z's boldness and adaptability redefine workplaces, Shiv shares how execution, authenticity, and lifelong learning are the real keys to rising from trainee to CEO.

A masterclass in navigating corporate success with purpose and adaptability.


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E-Commerce Insights


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Spark Insight: One inbox, clear rules

Principle Centralize intake; process on a schedule. Context

Many channels = scattered attention. One triage lane reduces stress and errors.

Try this week:

  • Forward key channels into one inbox.
  • Process at set times (e.g., 11:30 & 16:30) using labels and the 2‑minute rule.
  • Escalate with a simple template: context → attempts → proposed next step.

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Book of the Month

The Black Swan Book Cover

The Black Swan by Nassim Nicholas Taleb

The Black Swan reveals how rare, unpredictable events—black swans—shape history, finance, and life far more than ordinary ones. Taleb urges readers to embrace uncertainty, stay skeptical of predictions, and build systems that benefit from chaos rather than fear it. A provocative look at risk, randomness, and human arrogance in an unpredictable world.

Get Your Copy

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Quote of the Week

"If you are not taking care of your customer, your competitor will."
— Bob Hooey

Meaning of the Quote

This quote means that customer satisfaction is crucial to business success. If you neglect your customers' needs or fail to provide value, they'll turn to someone else who will. Consistently delivering great service and care builds loyalty and keeps competitors from taking your place.

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Cheers,

Aman

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